Frequent questions

Us
We are located in Cali, Valle del Cauca (Colombia)

we count
with two branches in the San Nicolás neighborhood

📍Headquarters: Cra. 6
#17-14

📍Cali branch: Cra. 6 #
18 - 25

Our
Hours of operation at both locations are:

Monday to Friday from 8:00 a.m. to 6:30 p.m.

Saturdays from 8:00 a.m. to 5:00 p.m.
keep going)

Yeah,
we do electronic invoicing; but you must request it at the time of
make the purchase and send the RUT (Unique Tax Registry) to the following
WhatsApp lines:

📍Headquarters (Cra. 6
# 17-14): +57 320 696 3709 or +57 300 324 7609

📍Cali branch (Cra. 6
#18-25): +57 317 647 5480

Yeah,
We ship to all of Colombia

I don't know
You must make the payment by transfer in advance to make the
shipment.

Yeah,
addresses in the city of Cali have no cost.

transfers,
access to QR code, credit card and debit card. Although this page
It has secure and reliable connections to carry out transactions
electronic devices, Dixton disclaims liability for any damages
may generate in the event of a failure in the operations or communications of the
financial entities, issuers of valid cards to carry out the
Payments.

Writing
to our WhatsApp lines: +57 320 696 3709 , +57 300 324 7609
or +57 317 647 5480, you will receive the requested quote, in the lesser
possible time.

Schedule
of attention:

• Monday
  to Friday from 8:00 a.m. to 6:30 p.m.
• Saturdays
  from 8:00 a.m. to 5:00 p.m.

Generally
the order takes 2 to 5 business days to arrive nationwide

you shall
Present the product in perfect condition: unused, in the original packaging, without
changes in its structure and all its parts. You have a maximum term of one (1)
business day to go to any of our warehouses; there it will be reviewed
the status of the product and the due process will be carried out to finalize your
application.

In
If you are not in the city of Cali, you must contact the hotline
customer service in Cali: +57 320 696 3709 , +57 300 324 7609 or
+57 317 647 5480 and report the news. There they will inform you what the
process you must follow.

No
Changes or returns of products designed, cut or
made to measure, under particular specifications.