Delivery conditions may vary, depending on the product; For this reason, keep in mind that: if the access conditions allow it, the products may be left at the entrance door of your home or at the gate of the registered address, if applicable, or as far as the vehicle has the possibility of access. If it is horizontal property, the client must guarantee the conditions of access and use of the elevator defined in the property manual.
Dixton does not commit to specific delivery times. The order will be delivered from Monday to Saturday between 9:00 am and 4:00 pm You must be present at home during this time range.
The transportation service does not include installation, disassembly of doors, windows, use of pulleys or the modification of spaces to deliver the product.
Any news during the delivery of the product must be registered by the customer, contacting our customer service lines and/or WhatsApp chats.